Frequently Asked Questions
Get All The Answers To Your Airport Shuttle FAQs in Costa Rica
Find our airport shuttle FAQs and get all answers to travel questions when booking transportation through Costa Rica Ground Transfers.
What do I need to make a taxi reservation for an airport pick up?
Send your flight itinerary, include airline, flight number in notes in the transportation booking engine to get a confirmation instantly.
What airports do you serve?
We serve Liberia airport and San Jose international airport every day with pre book shuttle reservations year around.
Do you go to secluded destinations with difficult access or insecure?
Our driver team does not go to places located in Limon downtown, Talamanca, Drake Bay, Corcovado,Los Chiles or Cano Negro accommodations.
What is the maximun number of passengers on a regular private airport transfer service?
5 passengers can travel with the regular transport rate, any extra passenger pays $8.
We do not put more than 10 pax in our 16 pax minibuses to run a comfortable transfer ride.
From 11 to 23 passengers, book a Toyota Coaster. For groups of 24 to 35 pax choose a Junior Coach.
What hours do you operate?
Our drivers honor airport shuttle reservations from 4 .30 am until 22.00 hrs and wait for clients when flights are delayed.
Do you accept credit cards for payment on airport shuttles ?
We may accept Visa, Master or American Express credit cards with a minor surcharge. Clients must let us know in advance. Cash is the most common way to pay.
What if my flight is dalay?
Every flight is monitored through technology to make sure we do not miss customers on arrivals.
Are the vehicles used insured and authorized to do pickups at airports?
Our minibuses are all insured and legally registered to operate private transportation countrywide through CTP and ICT.
Does the shuttle stops on route?
Private transfer services are never strict on schedule and time is allowed to stop at grocery stores, restrooms and restaurants.
Do I need to make a reservation to get picked up at the airport?
Yes you do, it is better to have a company or a reliable driver waiting for you. Otherwise, you arrival experience could be a bad way to start your Costa Ria vacation.
How do I book a return trip from the hotel to the airport?
You can make two reservations, book a round trip service or confirm your way back with the driver.
Is driver gratuity included in the pricing?
Gratuities or tips are not mandatory. It is up to you to give them to drivers if you believe the driver did a great job.
Where do I meet my driver?
Spotting the driver should be easy if you look for uniformed staff and a sign with your name.
Look for names on boards right outside the airports.
Do not accept help from strangers and call our emergency numbers on the vouchers( 506-8874-1460 / 8826-3585 /8849 4657).