Find in our car rental FAQs all the answers to your car rental questions when booking your cars with Costa Rica Ground Transfers.
Which companies do you use as suppliers?
We use POAS, SERVICE and TOYOTA Rent to cover our client¨s demands.
Is a credit card needed to hold a reservation?
Credit cards are required as a compromise to car rental bookings mostly in high season when the occupation is really high. In a certain type of vehicles like Premium and automatic transmission is a must no matter the season.
Is it going to be charged before I pick the vehicle?
Credit cards will not be charged until you are in front of the counter and you decide which protection you want to take. At that moment you could change to a different card if necessary.
Does the company honoring the reservation picks me up at the airport?
All our car rental suppliers offer you a free shuttle service when you arrive and when you leave. A representative will have a board with your name waiting for you on your arrival.
What is the security deposit if I take mandatory protection?
Your security deposit may go from 750USD to 1500USd depending on the vehicle you are renting. If nothing happens at the end, it will go back into your account within a few days.
What is is my security if I decline CDW?
When CDW is declined, credit cards cover any damages in the vehicle up to the whole value of the property and car companies can put $2000 to $3000 in your credit card as a hold just in case something happens.
What do I need to prove CDW coverage on my credit card?
You will need a letter from your credit card issuer where it says that you have it as a card benefit or travel reward - it also requested on your part that you decline it on the contract agreement. Auto insurance from abroad does not apply here.
Does my auto insurance cover me in Costa Rica?
Your auto insurance from your country does not cover you here. Insurance policies normally work for you only where you live.
Are car rentals cheaper at the airport?
In the green season it may be but in high season it can be a different situation. At airports, you may avoid delivery fees when you prebook from December to April.
If you need any travel advice about your self-vacation options in Costa Rica, do not hesitate, send us an email and we will do our best to assist you.